Privacy Policy
Introduction
The Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR) impose certain legal obligations in connection with the processing of personal data.
Globetrotter CPC Driver Training is the data controller within the meaning of the GDPR and we process personal data. Our contact details are – Compliance Manager, 2 Golgotha, Eythorne Road, Shepherdswell, Dover, CT15 7PP
Our intended processing of personal data has the following legal basis -
At the time you contact us with your information, you gave consent to our processing your personal data for the services required, the processing is necessary for the performance of our contract with you and the processing is necessary for our legitimate interests and legal obligations.
It is a requirement of our contract with you that you provide us with the personal data that we request. If you do not provide the information that we request, we may not be able to provide our services to you. If this is the case, we will not be able to provide a service to you.
The information we collect -
- Information that you provide to us for the purpose of registering with us including your email address, name, phone number and driving licence number.
- Information you provide us with when applying for a position.
- Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
- Information that you provide to us relating to services which you have asked us to provide.
- Any other information that you choose to send to us.
If you contact us, we may keep a record of that correspondence.
Why do we need this information?
The information which we ask for is necessary for the following reasons: –
- To be able to contact you with confirmation of booking.
- Offering our services to you.
- Establishing and maintaining communications with you.
- Uploading of your training to Jaupt.
Your data security
The data that we collect from you may be stored on a password-protected computer. All paper records must be retained in a locked cabinet for 6 years as required by DSA AND JAUPT.
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure server.
In addition to this, we adhere to strict Data Protection policies within our office location which includes the physical security of your data.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Who we may share your data with
On your behalf and during the course of providing you with training, information may be passed to DVSA, JAUPT, Training Instructor.
When acting as a data controller and in accordance with recognised good practice we will retain all of our records relating to you as follows:
Information required by DVSA and JAUPT will be kept for 6 years.
If you have issued a complaint to us, we will retain the records for 7 years after the finalisation of your complaint.
Your rights under the GDPR
Right to view the information which we hold
You may make a subject access request (SAR) at any time to find out more about the personal data which we hold about you. We will usually respond to SARs within one month of receipt (this can be extended by up to two months in the case of complex and/or numerous requests, and in such cases the data subject shall be informed of the need for the extension).
All subject access requests received must be forwarded to our Compliance Manager at the address given above or by emailing info@cpcdrivertraining.com
We do not charge a fee for the handling of normal SARs. We do however reserve the right to charge reasonable fees for additional copies of information that has already been supplied to you, and for requests that are manifestly unfounded or excessive, particularly where such requests are repetitive.
Right to rectify inaccurate or incorrect information
If the information which we hold is inaccurate or incomplete, you may contact us using the details above stating which part(s) are incorrect and the relevant amendments. We will contact you to notify when the data has been rectified which we aim to complete within one month.
Right to have your data erased
You may contact us using the details above if you wish for your details to be deleted from our records. Please note that these requests are subject to our need to hold data for legal reasons. Where we believe we are unable to delete your details for these reasons, we will provide our decision and the rationale behind this within one month.
Right to withdraw your consent
Where you have consented to our processing of your personal data, you have the right to withdraw that consent at any time. Please inform us immediately if you wish to withdraw your consent.
Please note: the withdrawal of consent does not affect the lawfulness of earlier processing if you withdraw your consent, we may not be able to continue to provide services to you even if you withdraw your consent, it may remain lawful for us to process your data on another legal basis (e.g. because we have a legal obligation to continue to process your data).
Complaints
If you have requested details of the information we hold about you and you are not happy with our response, or you think we have not complied with the GDPR or DPA 2018 in some other way, you can complain to us. Please send any complaints to the ‘Compliance Manager’ at the address above.
In addition, if you require further information regarding the GDPR legislation, you can contact the Information Commissioners Office (ICO) as follows: –
- www.ico.org.uk
- Telephone – 0303 123 1113